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What are your business hours for IT support?
We’re available Monday through Friday from 8:00 AM to 5:00 PM for standard support. Emergency IT services are available 24/7 for critical issues. Our team responds to most inquiries within one business hour during regular hours.
Do you provide on-site IT support in my area?
Yes, we provide on-site support throughout North Georgia, including Canton, Woodstock, Alpharetta, Kennesaw, Johns Creek, Cartersville, Acworth, and surrounding areas within 50 miles of Canton, GA. Remote support is available nationwide for most IT issues.
How quickly can you respond to emergency IT problems?
Our emergency response team typically responds within 1 hour for critical business IT issues. We prioritize business-critical problems and work until they’re resolved. Contact us at (678) 744-6601 for immediate emergency assistance.
What's the best way to reach rhinotech for IT services?
Call us directly at (678) 744-6601 for the fastest response. You can also submit our contact form for non-urgent requests.
Do you offer free IT consultations or assessments?
Yes, we provide free initial IT assessments for businesses evaluating our managed IT services. This includes reviewing your current technology infrastructure, identifying improvement opportunities, and recommending cost-effective solutions aligned with your business goals.
Can I schedule IT services outside regular business hours?
Absolutely. We understand businesses operate on different schedules. We can arrange evening or weekend service appointments to minimize disruption to your operations. Additional fees may apply for after-hours non-emergency services.
What information should I have ready when contacting you?
Please have your business name, location, number of employees, and a brief description of your IT needs or issues. For existing clients, having your account number helps us serve you faster and more efficiently.
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IT Service Areas in North Atlanta
rhinotech proudly serves Canton, Woodstock, Cartersville, and surrounding areas in North Georgia. Our team delivers reliable and effective IT solutions for businesses of all sizes. Contact us today for a free consultation!
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